Proven on a live business first
The first agent we set up runs a retail consultancy's client work every day. What held up in real use became the way we build every agent since.
Real workWhat held upYour agent
Own your AI agent instead of renting one.
We set your agent up on an account in your name and teach it how your business works. If you ever stop working with us, it keeps running. This page covers the details, including the technical ones.
your agent
Agents
- Order desk
@order-deskliveAnswers order and shipping questions in WhatsApp. - Dispatcher
@dispatchliveBooks jobs and reshuffles the crew's week. - Back office
@back-officeliveMatches payouts and chases unpaid invoices.
Modelany provider
ToolsStoreEmailCalendarBooks
AgentOrder desk
ChannelsWhatsAppTeamsTelegram
SkillsReturnsShippingRefund limits
Can you refund order 4471?
Looked up order 4471 in the store
Read the refund policy: limit $200
It is $480, which is above your limit. I have sent it to you for approval.
Waiting for you
Refund $480 to Maya R.
Order 4471. Reason given: late delivery.
ApproveDecline
Approved by you. Refund sent.
Routines
- Daily numbers7:00Every morning, to your Teams chat.
- Low stock checkhourlyDrafts the supplier order for your OK.
- Unpaid invoicesMon 9:00Sends the reminder that is due.
AgentsAgents: Each agent has one job, described in plain words
Example data- Open sourceNo licence fee, nothing hidden
- Any AI modelSwitch without starting over
- Your accountIn the cloud or on a computer in your office
- One agentIn every chat app you use
It grew out of real work.
Built on an open foundation
The software underneath is open source: free to use and public, so anyone you trust can check exactly what it does. We did not build a black box and ask you to trust it.
Ownership, not just privacy
Plenty of tools promise your data stays private while the rules, the software and the decisions about what comes next stay with them. Here every layer is yours.
PlaybookDataModelsCodeServer
Put the judgement of your best people into the system.
Every business runs on the judgement of a few experienced people, and growing means finding more of them. An agent you own carries that judgement for you.
- Procedures become skillsHow a job is done, step by step, in your words.
- Standing facts become memoryLimits, owners and policies, kept current.
- Every agent works from bothChange a rule once and every agent follows it.
“If a customer wants a refund, check the order and the tracking first. Anything over $200 comes to me.”
Written down once
Skill
skills/refund-request.md
Handling a refund request
- Find the order
- Check the tracking
- Route by amount
Memory
memory/refund-policy.md
- Refunds up to $200
- Agent
- Above $200
- Owner approves
- Policy version
- v3, March
Used byOrder deskReturns helperWeekly report
Your agent
noun: an AI worker your business owns
A worker you own, not a chatbot you rent.
An open-source AI agent that runs on your own server, works from your playbook and your data, and does real jobs across the business. The setup, the code and everything it learns belong to you.
Most business AI is rented.
Your prompts and data may stay yours, while the code, the rules and the roadmap stay with the vendor. You furnish the house and someone else owns it.
With your own agent you hold every layer, including the one that does the work.
Chatbot subscription
- PlaybookRented
- DataRented
- ModelsRented
- CodeRented
- ServerRented
0/5 layers yours
Automation platform
- PlaybookYours
- DataYours
- ModelsRented
- CodeRented
- ServerRented
2/5 layers yours
Your agent
- PlaybookYours
- DataYours
- ModelsYours
- CodeYours
- ServerYours
5/5 layers yours
Tap or point at a row to see what it means.
Your agent belongs to you.
The setup, the code, the data, the server and the models. Nothing needs our permission to keep running.
Any model, changed in one place
Use a model from any major provider, or one running on your own hardware. Change it once and every job the agent does follows.
- Claude
- GPT
- Gemini
- A local model, on your hardware
Your data stays on your server
Conversations, skills, memory and every record of what the agent did live on your machine.
ConversationsSkillsMemorySchedulesKeys
Open source. Read every line.
The code is public under the MIT licence. Anyone you trust can read all of it before we start, and any developer can change it after we leave.
Runs where you choose
It runs on the machine you choose. The only information that leaves it is what goes to the AI model and the tools you pick.
Your cloud accountA box in your officeA small rented server
The tools you already pay for
It connects to your store, inbox, calendar and books, so there is nothing to migrate.
One agent, wired into everything you run.
It reads and acts in
Your agent
How you do things
What it has learned
Tap a box to see what the agent does with it.
yours to keepSo it can answer
From install to agents at work.
$ install agent
gatewayrunning
memoryrunning
schedulerrunning
Ready on your server
We install it on your account
We put the agent on your server or in your cloud account, lock it down and hand you the keys.
Instructions
Model
any provider
Tools
StoreEmailSend refund needs approval
Teach it in plain language
You describe the job in plain words: what to do, which tools it may use, and what needs your sign-off first.
One agent
TeamsWhatsAppTelegramSlackDiscordSignal
Run it where people work
The same agent answers in the chat apps your team and your customers already use, with the same rules everywhere.
As your agent takes on more, one set of rules keeps it in line.
One place to teach it and one record of what it did: what ran, what it touched and who allowed it.
Know-how, written once
A procedure becomes a skill in plain language. Edit it, and the next answer uses the new version.
Skill
skills/month-end-close.md
# Month-end close checklist
Used byBack officeWeekly report
Work that runs on a clock
A job that runs at 7:00 every morning follows the same limits, and leaves the same record, as one you asked for in chat.
- Daily numbers7:00To your Teams chat.
- Weekly reviewFri 16:00What it could not answer.
A person signs off before it acts
Anything that spends money or reaches a customer can wait for your yes, given right in the chat.
Waiting for you
Send quote to Dalton, $6,450
ApproveDecline
See it on your own business.
A 30-minute call. We take one of your jobs, map it to an agent, and tell you plainly whether it is worth doing.
Book a call