An AI agent built around your business.

It answers customers day and night, handles orders and bookings, chases unpaid invoices, and asks you before money moves. We set it up on the tools you already use.

Built for shops and crews.

Online stores

For the inbox that never empties and the admin behind every order.

  • Answers order and shipping questions
  • Handles returns and exchanges
  • Follows up on abandoned carts
  • Drafts supplier orders before stock runs out
  • Matches payouts against your orders
  • Answers staff questions from your own policies

Trades and field service

For the messages you miss on the job and the paperwork you do at night.

  • Replies to every inquiry, day or night
  • Books and reschedules jobs
  • Sends quotes and chases unpaid invoices
  • Turns site notes and photos into job reports
  • Drafts the crew's week and proposes changes when jobs move
  • Answers crew questions from your price list and past jobs

What you get

We set it up

Installed, secured, working

We connect your tools

Store, inbox, calendar, books

We teach it your business

Your prices, policies and tone

We keep improving it

Reviewed with you every week

Book a call

We install your agent, lock it down and hand it over working. We handle the technical side, and it runs on an account in your name.

It reads and acts in the store, inbox, calendar and accounting software you already use. Nothing has to be moved or replaced.

Your prices, policies and way of talking to customers become its instructions, so it answers the way your best employee would.

Every week we read real conversations with you, fix what it got wrong, and add new jobs as it earns your trust.

We set it up

We install your agent, lock it down and hand it over working. We handle the technical side, and it runs on an account in your name.

OA Ops AgentChat

Morning. What needs me today?

OAOps Agent 8:02 AM

A $480 refund is over your limit, and the Dalton quote expires at noon.

Approve the refund. What did we quote Dalton last time?

OAOps Agent 8:03 AM

$6,200 in March. This one is $6,450 after the freight change. Send it?

Yes, send it.

OAOps Agent 8:03 AM

Sent. I'll follow up Thursday if they haven't signed.

Example conversation

We connect your tools

It reads and acts in the store, inbox, calendar and accounting software you already use. Nothing has to be moved or replaced.

NS Northline Supplyonline
Today

Hi, where's my order? It was meant to be here Tuesday2:14 PM

Hi Maya, sorry about that. Order 4471 left the warehouse this morning and arrives Friday.2:14 PM

Friday is too late, it's a birthday gift2:15 PM

Understood. Late orders get free overnight shipping under our policy, so it can arrive tomorrow. Want that?2:15 PM

Yes please2:15 PM

Done. It arrives tomorrow by 8 PM, and the new tracking link is in your email.2:15 PM

Example conversation

We teach it your business

Your prices, policies and way of talking to customers become its instructions, so it answers the way your best employee would.

CC Cedar Creek Plumbing
Today 1:42 PM

My water heater is leaking. Can someone come today?

Sorry to hear that. Close the cold water valve on top of the tank first. Is it leaking from the top or the base?

The base

That usually means the tank itself. Replacements start at $1,450, and Dan can be there at 2:30. Want that slot?

Yes book it

Booked for 2:30. Dan will text you when he's on his way.

Example conversation

We keep improving it

Every week we read real conversations with you, fix what it got wrong, and add new jobs as it earns your trust.

OA Ops AgentChat
OAOps Agent 9:00 AM

Weekly review is ready. Two warranty answers were wrong, and both are corrected now.

Good. What are people asking that you can't answer yet?

OAOps Agent 9:01 AM

Mostly bulk pricing. Want me to add your wholesale sheet?

Yes. And add our holiday hours.

OAOps Agent 9:01 AM

Both added. I'll use them from the next conversation on.

Example conversation

The same day, with and without an agent.

  1. Checked and prepared
  2. Drafted for you

9 jobs land on you, from 7am to 11pm.

Example day

Connects to the tools you already run.

It reads and acts in

Your agent How you do things What it has learned

Tap a box to see what the agent does with it.

yours to keep

So it can answer

Tried AI before and it did not stick?

It usually goes wrong in one of three places. Pick the one that sounds like you.

  1. Trying it
  2. Trusting it
  3. Running on it

A general chatbot has never seen your prices, your policies or your customers. Every answer starts from zero, so someone still checks it and types it in again.

First move. We teach the agent your prices, policies and procedures and connect it to your real systems, so its answers come from your own data.

See what we set up

It is yours to keep.

Most business AI is rented: stop paying and it is gone. Your agent, its instructions and your data belong to you. We look after it for as long as you want, and it keeps running if you ever move on.

See what you own
  • How you do thingsYours
  • Your customer dataYours
  • The AI it thinks withYours
  • The softwareYours
  • Where it runsYours
“Kai, our AI agent, keeps the context on every project in one place and makes sure no customer goes without a follow-up. It drafts the next move, and nothing leaves until one of us says yes.”
Kaizen Commerce Shopify retail consultancy, running Kai as its AI agent

From first call to a working agent.

Map

We sit with you and list the jobs worth handing over.

Build

Your agent is installed, secured and taught your prices, policies and procedures.

Connect

We wire it into your store, inbox, calendar and books.

Run

It goes live with you watching. We tune it every week.

Questions owners ask before the call.

What if it gets something wrong?

You decide what it may do alone and what must wait for your yes. Anything that moves money usually waits. Every week we read real conversations with you and correct what it got wrong.

Can I see what it said to my customers?

Yes. Every conversation and every action is recorded, and you can read all of it.

Do I need a server or an IT person?

No. We set it up and look after it. “Your own server” only means it runs on an account in your name, so it stays yours if you ever stop working with us.

What happens to the people who do this work now?

They stop retyping and chasing, and keep the judgement calls. The agent drafts and prepares; your people approve what matters.

Can I switch it off?

Yes, at any time. It runs on your account, so you can pause it or limit what it does without asking us.

Tell us where the hours go.

A 30-minute call. We map your busiest jobs and tell you plainly what an agent can take off your plate, and what it cannot.

Book a call